- On long-distance allenatore tickets purchased at Bilancia buono offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the buono is purchased at the ticket office.
How do Rso register for the MUGI system?
Website (Access your account > Private reparto) / Mugi APP (My settings > Private reparto) Onesto see account movements, culmine up cards and obtain receipts for non-transferable cards you must register as per user of the system. Esatto do this, go to the Private Sezione on the website or App and sito del casinò big win box provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and e-mail address). Your password will be e-mailed esatto you, and you can then log on and carry out most operations. Registration is per card (not per user), and the same personal tempo given on applying for the card must be provided. When minors are registered the details of the ID document used sopra the application must be provided (regardless of whether they are those of the minor or of verso parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or ed-mail us at
Once the card is registered with the system, has been topped up and has been used at least once on verso journey, the following operations can be carried out inizio the Private Reparto: checking of account movements, topping up, obtaining of receipts, etc. Once per card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can I check how many journeys I have made?
Anyone wishing to do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access onesto the Private Area of the website. You can also check the last four movements and journeys made with the card at any primo posto-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by di nuovo-mail (), or by sending per signed letter or fax with your request, giving your personal details, the card number and a photocopy of your ID card or passport.
Where can I primo posto up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.oppure.s. terminals.
- Certain public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren scontrino machines and tagliando offices.
- Automatic culmine-up machines at the bus stations per Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic primo posto-up machines at Avenue of Liberty 20, Donostia (on the spigolo of Txurruka street).
- On-line, cammino the private area of the website, providing you are per registered user.
How much credit can I load onto my card?
You can vertice up from �5 puro per maximum of �300, con multiples of �5. For on-line operations the maximum sommita-up is �100.
How and when do on-line vertice-ups become available for use?
On-line top-ups carried out before h are available from h the next day, and vertice-ups made after h take an insolito day puro become available. However, this type of culmine-ups must be activated on Lurraldebus coaches, city buses con Donostia, Irun, Errenteria and Zarautz, at Pesa cedola offices or at Kutxabank ATMs. So, when you board the corriera tell the driver that you have per top-up pending, and he/she will activate it. This can only be done by a driver. You can then use the card normally and validate your current journey.
*City buses con Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your sommita up will be activated as soon as you pay for a journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.